Home / Services / LLM Optimisation
Service 07 — LLMs

LLM Optimisation

Get real, reliable value out of large language models — grounded in your own knowledge, tuned to your use case, and kept accurate, fast and affordable. We make GPT-class models actually work for your business, not just demo well.

What it is

Make LLMs accurate, grounded and affordable

A raw LLM is impressive and unreliable in equal measure — it makes things up, drifts off-topic, and the bills add up fast. LLM optimisation is the work that turns that raw capability into something dependable: grounded in your own documents, constrained to your domain, evaluated for accuracy, and tuned for cost and speed.

Whether you're building a customer-facing assistant, an internal knowledge tool or a content workflow, we make the model behave — and prove that it does.

What's included

From impressive demo to dependable tool

01

RAG & knowledge grounding

Connect the model to your own documents so answers are based on your truth — with sources.

02

Prompt & system design

Carefully engineered prompts and guardrails that keep the model on-task and on-brand.

03

Fine-tuning

Tune a model on your own data for the cases where prompting alone isn't enough.

04

Evaluation & guardrails

Automated testing for accuracy, hallucination and safety, before and after launch.

05

Cost & latency tuning

Smaller models, caching and routing to cut spend and speed up responses.

06

Assistants & copilots

Chatbots, copilots and agents wired into your tools and your data.

How it works

Grounded, measured, then optimised

Step 1

Define

We pin down the use case, the knowledge sources and what "correct" means.

Step 2

Ground

We connect your data with RAG and shape the prompts and guardrails.

Step 3

Evaluate

We test for accuracy, hallucination, cost and speed against real questions.

Step 4

Optimise

We tune, cut cost and harden it for production — then keep watching.

What you walk away with

An LLM you can actually rely on

FAQ

Questions, answered

Why not just use ChatGPT out of the box?

For general questions, do. For your business, a raw model doesn't know your data and will confidently get things wrong. Grounding and guardrails are what make it reliable enough to put in front of customers.

Do you fine-tune or use RAG?

Usually RAG (grounding in your documents) first — it's cheaper, faster to update and more transparent. We fine-tune when the use case genuinely needs it.

How do you stop hallucinations?

We ground answers in your sources, add guardrails, and run automated evaluations so we can measure and reduce wrong answers rather than just hope.

Which models do you use?

Whatever fits — OpenAI, Anthropic, open-source models like Llama, or a mix — chosen for accuracy, cost, privacy and where the data is allowed to go.

Can it run privately for sensitive data?

Yes. Where data can't leave your environment, we can use private or self-hosted models so nothing sensitive goes to a third party.

Want an LLM you can actually trust?

Tell us what you want it to do — we'll show you how to make it accurate and affordable, in a free consultation.

Book a free consultation →