AI consultant in Belgium: Flanders and Brussels
AI consultancy in Belgium from Crux Digits takes one process from audit to a system in use, within the Belgian rules. Belgian companies already use AI more than Dutch ones: 34.5% in 2025.
Crux Digits offers AI consulting services in Belgium: we advise kmo's and mid-sized organisations in Flanders and Brussels on where AI pays off, then build the software and hand it over with all code, at fixed prices and from the Utrecht region, about two hours from Antwerp. This page sets out what works differently in Belgium in 2026: the end of the kmo-portefeuille, Start AI, the AI Act supervisor, the works council and e-invoicing.
Last updated: 29 October 2026
Belgian companies already use AI more than Dutch ones: 34.5% against 33.2% in 2025, with an EU average of 20.0% (Eurostat). What a Flemish company needs is not an introduction but a project that holds up under Belgian rules. Since 15 October 2026 the kmo-portefeuille budget is used up: no new applications, and the scheme ends on 1 January 2027 (VLAIO), so AI advice and training are no longer subsidised through it. Start AI still offers three days of coaching by an AI expert for a first look. The AI Act transparency duties apply from 2 August 2026, with the BIPT as the Belgian supervisor, and CAO no. 39 asks you to inform and consult the works council before introducing technology with collective consequences. Crux Digits works in three fixed steps: an AI audit at €2,500, a Production-ready MVP at €20,000 and production from €50,000, excl. VAT, with all code handed over.
An AI project in Flanders
From one process to a system in use
Five steps, each with a fixed price or a clear decision, and the Belgian rules built in.
Pick one process
The one that costs the most time each week and already has data behind it.
Measured on your data
One to two weeks: the process measured, the data checked, a business case and a go or wait.
The works council first
Where work organisation changes, inform and consult the works council before introduction.
Built in your systems
Four to six weeks: a working version on your data, tested against the current way of working.
Go-live in Flanders
Discovery and go-live on site, about two hours from Utrecht, with all code handed over.
What works differently in Belgium
| Topic | The Belgian rule | What it means for an AI project |
|---|---|---|
| Subsidy | kmo-portefeuille: budget used up on 15 October 2026, no new applications, scheme ends 1 January 2027; running applications can finish until 31 December 2027 (VLAIO). Start AI: three days of coaching by an AI and data expert, €1,645 excl. VAT for a kmo (VLAIO) | Budget advice, training and build work without a subsidy; training costs stay tax-deductible. For a subsidised first look, apply for Start AI through an approved expert and check the current call; we build what the action plan selects |
| AI Act supervision | BIPT is the lead market surveillance authority; Article 50 transparency from 2 August 2026; Annex III high-risk from 2 December 2027 | A chatbot or AI-written public text needs disclosure now; high-risk uses have until December 2027 |
| Employees | CAO no. 39: inform and consult the works council before introducing new technology with collective consequences | Plan the consultation into the timeline; it often sets the real start date |
| Invoicing | Structured B2B e-invoicing via Peppol mandatory since 1 January 2026 | Invoices arrive as data; the remaining work is matching, exceptions and approval |
| VAT | B2B services from a Dutch supplier are normally invoiced with the VAT reverse-charged to the Belgian customer | Our invoices show both VAT numbers and no Dutch VAT; confirm with your accountant |
Four processes that return money in Flanders
- Documents: purchase invoices, delivery notes, contracts and work orders read into Exact Online, Odoo, WinBooks or Octopus. With Peppol the invoice itself is structured, so the value moves to matching and exceptions.
- Customer service: a conversational assistant on your website or in your mailbox that answers recurring questions from your own documentation in Dutch, French and English, and hands over to a colleague when the answer is not there.
- Quotes and follow-up: quotes drafted from standard components and followed up automatically in Teamleader or your CRM.
- Planning and forecasting: stock, staffing or delivery times forecast from your own history.
Which AI applications are ready for a Flemish kmo
| Application | Verdict (Oct 2026) | Why |
|---|---|---|
| Purchase invoices and delivery notes into Exact Online, Odoo, WinBooks or Octopus | Ready | With Peppol the invoice already arrives as data; the work that remains is matching to orders and receipts, exceptions and approval, and that is where AI saves hours |
| Customer questions in Dutch, French and English from your own documentation | Ready | Works when the answers exist in writing; the assistant hands over when they do not, and only answers from your sources |
| Internal assistant over manuals, procedures and contracts | Ready, after a clean-up | It sees what each user may open, so overshared SharePoint or Drive folders surface; tidy permissions first, see AI access to SharePoint and the GDPR |
| Quotes from standard components in Teamleader or your CRM | Try on one process | Pays when your price list and components are standardised; with mostly custom work the gain is smaller |
| Forecasting stock, staffing or delivery times | Try on one process | Needs about two years of consistent history; the audit checks that before anything is built |
| Camera quality inspection on a production line | Try on one line | Works on visible defects under stable lighting and line speed; start with one product and one defect type |
| Agents that change records in your ERP without approval | Not yet | Keep a human approval step and a full log until the error rate on your own data is known |
| AI that selects, schedules or monitors staff | Prepare first | High-risk under Annex III of the AI Act from 2 December 2027, and CAO no. 39 applies; plan the works council and the documentation before building |
Crux DigitsAI consultancy in Brussels
We work for companies in Brussels on the same terms as in Flanders: on site for discovery and go-live, the build remotely with a fixed weekly rhythm. The project language can be English throughout, from the workshops to the documentation and the code base, or Dutch; we do not run projects in French, although the systems we build can answer your customers in Dutch, French and English. For B2B services the VAT is normally reverse-charged, so our invoice carries both VAT numbers and no Dutch VAT. The same Belgian rules apply as in Flanders: the BIPT as AI Act supervisor and CAO no. 39 when the system changes how people work.
Our AI consulting services in Belgium, delivered from Utrecht
We are a Dutch AI consultancy and software company founded in 2022, working in Dutch and English. Discovery sessions and go-lives happen on site anywhere in Flanders and in Brussels, from Antwerpen and Gent to Brugge, Kortrijk, Leuven and Hasselt; the build runs remotely with a fixed weekly rhythm. We work alongside your IT partner and your accountant's software: we build the AI and the software around it and hand over the code, and we do not take over your network, workstations or helpdesk. In Belgium we built a licence plate recognition proof of concept for the Municipality of Antwerpen. Before you commit to anything, the EU AI Act risk checker shows which duties apply to your system, and our Flemish guides go deeper on Flemish AI support after the kmo-portefeuille, the AI Act for Flemish SMEs and what Peppol leaves to automate.
Fixed prices, the same on both sides of the border
AI audit and strategy, €2,500: one process measured on your own data, with a business case and a go or wait on building. Production-ready MVP, €20,000: a working version on your data, in your systems, tested against the current way of working. Production, from €50,000: integrated, monitored and handed over, including all source code. All prices excl. VAT. For the Dutch market page see AI consultant in the Netherlands; for software without AI see custom software development in Belgium.
What is included, and what is not
So you can price the gap before a call rather than after one.
In scope
- The Belgian rules judged per use case. The AI Act with the BIPT as supervisor, the GDPR basis, and the works council consultation under CAO no. 39 placed in the timeline where it belongs.
- Discovery and go-live on site in Flanders. The build runs remotely from the Utrecht region, about two hours from Antwerp.
- Invoicing that fits Belgian bookkeeping. In euro, with the VAT reverse-charged for Belgian businesses and both VAT numbers on the invoice.
- The code, models and prompts. In your repository, under your licence, with the documentation. You can hand the whole thing to another supplier and have them continue.
Not in scope
- kmo-portefeuille funding for the advice. The kmo-portefeuille budget was used up on 15 October 2026 and the scheme takes no new applications, so neither advice nor training is subsidised through it. We price the project without it.
- Infrastructure, service desk and systems management. We are an AI partner, not an ICT partner. Your existing supplier or internal team keeps the estate, the workplace and the helpdesk, and we build inside their standards.
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Frequently asked questions
Is Crux Digits an AI agency in Belgium?
Does Crux Digits work for Belgian companies?
Can we still use the kmo-portefeuille for AI?
Is there still subsidised support for a first AI step in Flanders?
Do you also work in Brussels?
What is the difference between an AI consultant and our IT partner?
Who supervises the AI Act in Belgium?
Do we need to involve the works council?
How is VAT handled when a Dutch company invoices us?
How does a Flemish SME start with AI?
Which AI applications return the most for an SME?
What does an AI project cost in Flanders?
Pick one process in your company
Book a free consultation. You get a straight answer on what it would take, and whether it is worth doing.
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