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Service 07 — LLMs

LLM Optimisation

Get real, reliable value out of large language models — grounded in your own knowledge, tuned to your use case, and kept accurate, fast and affordable. We make GPT-class models actually work for your business, not just demo well.

Last updated: 11 June 2026

What it is

Make LLMs accurate, grounded and affordable

A raw LLM is impressive and unreliable in equal measure — it makes things up, drifts off-topic, and the bills add up fast. LLM optimisation is the work that turns that raw capability into something dependable: grounded in your own documents, constrained to your domain, evaluated for accuracy, and tuned for cost and speed.

Whether you're building a customer-facing assistant, an internal knowledge tool or a content workflow, we make the model behave — and prove that it does.

What's included

From impressive demo to dependable tool

01

RAG & knowledge grounding

Connect the model to your own documents so answers are based on your truth — with sources.

02

Prompt & system design

Carefully engineered prompts and guardrails that keep the model on-task and on-brand.

03

Fine-tuning

Tune a model on your own data for the cases where prompting alone isn't enough.

04

Evaluation & guardrails

Automated testing for accuracy, hallucination and safety, before and after launch.

05

Cost & latency tuning

Smaller models, caching and routing to cut spend and speed up responses.

06

Assistants & copilots

Chatbots, copilots and agents wired into your tools and your data.

How it works

Grounded, measured, then optimised

Step 1

Define

We pin down the use case, the knowledge sources and what "correct" means.

Step 2

Ground

We connect your data with RAG and shape the prompts and guardrails.

Step 3

Evaluate

We test for accuracy, hallucination, cost and speed against real questions.

Step 4

Optimise

We tune, cut cost and harden it for production — then keep watching.

What you walk away with

An LLM you can actually rely on

FAQ

Questions, answered

Why not just use ChatGPT out of the box?

For general questions, do. For your business, a raw model doesn't know your data and will confidently get things wrong. Grounding and guardrails are what make it reliable enough to put in front of customers.

Do you fine-tune or use RAG?

Usually RAG (grounding in your documents) first — it's cheaper, faster to update and more transparent. We fine-tune when the use case genuinely needs it.

How do you stop hallucinations?

We ground answers in your sources, add guardrails, and run automated evaluations so we can measure and reduce wrong answers rather than just hope.

Which models do you use?

Whatever fits — OpenAI, Anthropic, open-source models like Llama, or a mix — chosen for accuracy, cost, privacy and where the data is allowed to go.

Can it run privately for sensitive data?

Yes. Where data can't leave your environment, we can use private or self-hosted models so nothing sensitive goes to a third party.

Do you send our data to OpenAI or other third parties?

Only if you choose to use a cloud API. We can build entirely on open-weights models running in your own infrastructure if data must stay on-premises. We recommend the architecture that fits your security and cost requirements.

How do you reduce hallucination risk beyond basic RAG?

Through source citation in every answer, multi-step output validation, task-specific fine-tuning where needed, and automated evaluation suites we run before and after deployment.

Is this compliant under the EU AI Act?

We classify each LLM application against EU AI Act risk tiers at scoping. Most business-assistant use cases are low or limited risk — we document the basis, implement the required transparency notices and stay current as the regulation evolves.

Who can we hire for LLM optimisation in the Netherlands?

Crux Digits is a boutique applied-AI firm based in the Utrecht region, working with clients across the Netherlands and the EU. Because we are a small senior team, the engineers who scope your LLM work are the ones who build it, with no offshore hand-off. If you want a hands-on Dutch or EU partner to make a model accurate and grounded rather than a large consultancy, we are worth a conversation.

How do we get started on an LLM project, and what does it cost?

We start with a short paid discovery to scope the use case, your data and the risks, then quote a fixed price so there are no surprises. Senior engineers do the build, you own the source code and IP, and we work EU AI Act and GDPR aware by default. A proof of concept can start from a few thousand euros; larger production builds are scoped after that first step.

Want an LLM you can actually trust?

Tell us what you want it to do — we'll show you how to make it accurate and affordable, in a free consultation.

Book a free consultation →